Toronto-based Fonolo makes it easier and less frustrating to call large companies with its ground-breaking, Web-based service that puts an end to the aggravation of “press 1 for this, press 2 for that.”
Fonolo offers several innovative services to help consumers deal with large companies over the phone:
“Deep Dialing” allows users to visually navigate a company’s phone menu on a computer or mobile device and reach any point in that menu with a simple click. Fonolo then navigates the phone menu, rings the user’s phone and connects the two parties.
“Intelligent Call History” solves the problem of keeping track of all the calls a user makes to a particular company, regardless of which phone is used. Fonolo automatically organizes them along with notes and recordings.
Fonolo’s database currently includes nearly 400 North American companies, such as airlines, car rental companies, banks, credit card companies, insurance companies and major retailers.
